The work
You will evaluate AI systems on common retail and consumer banking situations. Your reviews will help improve how models handle products, customer needs, operations, and compliance.
You will write clear reasoning, create evaluation rubrics, and work with researchers and other banking experts on training methods, evaluation plans, and benchmarks.
- Review AI responses about checking and savings accounts, certificates of deposit, payments, overdrafts, fees, and digital banking.
- Create rubrics for interest and APY calculations, product recommendations, account dispute resolution, KYC and AML procedures, and customer needs assessments.
- Rate model performance and provide structured feedback on retail banking scenarios.
What it pays and takes
This is a remote, part-time contractor role marked as entry level. The work is expected to last about one month, with a possible extension based on project needs.
- Pay: $100 per hour.
- Time: 20 or more hours per week.
- Location: Open worldwide and fully remote.
- Language: Excellent written English.
- Experience: At least two years in retail or consumer banking, including personal banking, branch management, retail product management, banking operations, or retail banking compliance.
- Knowledge: Deposit and payment products, customer onboarding, due diligence, branch and digital operations, and consumer banking regulations.
- Regulatory knowledge: BSA/AML, Regulation E, and Regulation DD.
- Helpful but optional: CAMS, CRCM, FINRA licenses, or an MBA in Finance.
How it works
Apply on OpenTrain with your resume, then complete the application on the hiring site.
About AI training work
AI training is the human work behind systems that learn from examples. In this role, your retail banking expertise helps review and improve model responses, so specialized knowledge and careful reasoning are especially valuable.