The work
You will evaluate short AI-generated questions and answers about government services. The goal is to help make information clearer, easier to follow, and more useful for everyday people.
You will explain what was clear or confusing in your own words and suggest simple wording changes. Your feedback should be specific and based on practical experience using services online or by phone.
- Read short AI-generated questions and answers about public services.
- Find wording that is confusing, difficult to follow, or likely to leave a reader stuck.
- Describe usability problems and explain what worked well.
- Suggest straightforward changes that improve clarity and comprehension.
- Review information related to services such as benefits, passports, student loans, housing, and financial aid.
What it pays and takes
This is an entry-level, part-time contractor role. No AI or technical background is required, but you should be able to read carefully and explain your reactions clearly.
- Pay: $20 to $30 per hour.
- Time: Less than 20 hours per week.
- Location: Open to candidates in the United States.
- Work type: Contract and part time.
- Comfort using a phone or web browser for basic tasks.
- Patience with step-by-step reading and review.
- Clear, reliable, and specific communication.
- Helpful but not required: experience testing products or services, using public-service programs, or using online services in rural or smaller communities.
How it works
Apply on OpenTrain with your resume, then complete the application on the hiring site.