About this role
We’re seeking an experienced Quality Reviewer to audit work completed by raters evaluating a personalization feature within a maps/search experience.
As a Reviewer, you will ensure outputs meet formatting and guideline requirements, are logically aligned to scenarios, and include complete, accurate evidence.
Contract type: Freelance
Language: Japanese (Japan)
Estimated volume: Approximately 30 hours per week, depending on the required review target and project volume.
Start date: ASAP
What you will do
- Review rater worksheets for compliance with formatting requirements.
- Verify that responses are logically correct and aligned with the assigned scenarios.
- Assess ratings and rationales for accuracy, consistency, and completeness.
- Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.
- Provide clear, concise, and actionable feedback; request corrections where needed.
- Flag ambiguous cases, systemic issues, or guideline gaps to the project team.
Requirements
- To be located and have the right to work in Japan.
- An existing, actively used Gmail account
- Proven experience in Quality Audit/QA review (content evaluation, relevance, or similar).
- Familiarity with maps/local search user experiences and personalization concepts.
- Strong proficiency with spreadsheets (Google Sheets or equivalent).
- Excellent attention to detail and consistent application of guidelines.
- Clear written communication and a constructive feedback style.