The work
You will help evaluate AI systems that handle passport and citizenship topics. The work calls for careful judgment about identity, eligibility, citizenship, and travel-document scenarios.
You will review sample questions, define what accurate and complete answers should include, and assess AI-generated responses against those standards. Written feedback is provided asynchronously.
- Identify passport and citizenship questions that do not reflect realistic applicant needs.
- Create rubrics for correct answers about lost, stolen, or damaged passports, name changes, citizenship documents, minors, custody matters, and applicants born or living abroad.
- Evaluate AI-generated answers for errors, missing information, and outdated guidance.
- Explain issues clearly in written feedback to support better answer quality.
What it pays and takes
- Pay: $50 to $70 per hour.
- Hours: 20 or more hours per week.
- Location: Open to candidates in the United States.
- Work type: Contract and part-time.
- Required experience: Former work in a State Department passport agency as a Passport Specialist or Adjudicator, or in a consular section as a Consular Officer.
- Required background: At least one year adjudicating or advising on passport or citizenship matters, with working knowledge of citizenship and nationality rules and passport eligibility.
- Language: Fluent in English.
- Key skills: Clear, precise writing and careful judgment in complex cases.
- Helpful experience: Document fraud detection, name-change and identity-documentation cases, guides or frequently asked questions, training materials, or assisting non-English-speaking customers.
- AI experience is not required. The role relies on demonstrated passport and citizenship expertise.
How it works
You apply on OpenTrain with your resume and then complete the application on the hiring site.
About AI training work
AI training work uses human review, writing, and evaluation to help improve how artificial intelligence responds. Experienced professionals are needed when accurate answers depend on specialized knowledge and careful judgment.
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