The work
You will evaluate chatbot responses by comparing multiple outputs with business requirements and defined criteria. You will make clear assessment decisions and record the reasoning behind them.
The role also includes business analysis, documentation, workflow review, project support, and communication with technical and cross-functional teams.
- Gather, analyze, and document business requirements.
- Compare chatbot outputs with business needs and evaluation criteria.
- Turn requirements into functional specifications.
- Find gaps in workflows, processes, and data.
- Create reports, dashboards, process maps, and other documentation.
- Support project planning, testing, implementation, and user acceptance testing.
- Track project progress, risks, dependencies, and key performance indicators.
- Present findings and recommendations to stakeholders.
What it pays and takes
This is a fully remote, project-based engagement. The role is listed as entry level and is also described as requiring prior business analysis experience.
- Pay: Not specified in the listing.
- Time: 20 or more hours per week.
- Project length: 16 weeks.
- Schedule: Five working days per week, including weekends as needed, with two weekdays off.
- Location: Open worldwide and fully remote.
- Language: Fluent in English.
- Education: Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
- Experience: At least two years as a Business Analyst or in a similar role.
- Skills: Requirements gathering, process mapping, functional specifications, testing, stakeholder communication, documentation, and careful comparison of chatbot responses.
- Strengths: Analytical thinking, problem-solving, communication, attention to detail, cross-functional collaboration, and the ability to manage multiple priorities.
- Helpful background: Agile or Scrum methods, business workflows, testing, and stakeholder communication.
How it works
OpenTrain is a platform where people find AI training and data-labeling projects. To apply for this role, apply on OpenTrain with your resume and then complete the application on the hiring site.
About AI training work
AI training work uses human review to help improve artificial intelligence systems. In this role, your business analysis and response evaluations help assess whether chatbot outputs meet defined requirements and real business needs.