The work
You will manage contributor capacity across several AI training projects. The work combines staffing operations, resource planning, system coordination, performance tracking, and chatbot evaluation.
You will work with project leads, program managers, technical and business stakeholders, and clients to keep delivery covered and identify risks early.
- Allocate and deploy contributors across multiple projects.
- Forecast capacity gaps and guide recruiting and fulfillment activity.
- Manage and improve centralized resource and throughput tracking systems.
- Combine information from recruiting, onboarding, performance, and project delivery.
- Track utilization, throughput, operational trends, bottlenecks, and turnaround times.
- Lead improvements to resource utilization, cross-skilling, and operating efficiency.
- Lead 1 to 3 Supply Coordinators and help maintain operating coverage.
- Compare multiple chatbots and provide final assessments for defined evaluation tasks.
What it pays and takes
This is a remote, project-based freelance engagement. The listing is marked entry level, and the role also requires substantial professional experience in operations and workforce or resource management.
- Pay: Not specified in the listing.
- Schedule: 20 or more hours per week.
- Project length: 16 weeks.
- Location: Remote and open worldwide.
- Experience: At least 5 years of overall professional experience.
- Background: Large-scale operations or managed services experience, preferably in AI training.
- Required skills: Solutions architecture, systems integration, and workforce or resource management systems.
- Strengths: Analytical judgment, decision-making, communication, stakeholder management, and the ability to manage fast-moving operations.
- Helpful experience: AI training programs, resource planning, operational analytics, chatbot evaluation, or managed-services delivery.
- Language: Professional fluency in English.
How it works
Apply on OpenTrain with your resume, then complete the application on the hiring site.
About AI training work
AI training work is the human side of building artificial intelligence. People prepare and review examples, evaluate model responses, and assess chatbots so AI systems can improve; operations specialists help organize the contributors and processes that make this work possible.